How to get a back office system for your Loan Mod business.

A Back Office can be defined as the IT and infrastructure support services for a company, that is separate from the public face of the business. In short, it’s where the magic happens. Large companies like Wal-Mart, Dell and Sony spend millions of dollars putting together massive infrastructures that include servers, software and personnel. Usually back office systems work in conjunction with a company’s front office to process requests from users to provide either services or products to its customers. Keep in mind the more easily information passes back and forth from these two worlds, the more efficient the business will run.

What does a typical small business use for a back office? Typically small business will often have a combination of different software applications loosely tied together through a network or server of some sort. Those of you who have put these pieces together know these systems are not always easy to manage and getting two different systems to work with each other can be very difficult. It often involves some sort of customization work. This was the typical set up with many mortgage companies in the past. They often had customized versions of Point, Act, or Salesforce software that were maintained by in house staff.

Today’s loan modification companies require a different set of tools. A typical loan modification company may have their processor in Los Angeles, their attorney in Beverly Hills, and customers through out southern California. All parties need to be able to communicate and work together to improve efficiency, so a web based system is very logical here. With advances in internet speeds and sophisticated software a company can now have a fully functional back end office system running available to them on a month by month basis. The software can often be customized and branded to appear as though it was made specifically for their business. The benefits of this are speed of implementation, minimal start-up costs, and no maintenance.

This is where Captaloans comes in. You can think of Captaloans as a back office system for you loan modification business. Anyone associated with your company can be assigned a login and given view or edit permission to help manage your pipeline. Their intake/call center feature is a great way for you company to generate leads at little expense. With Captaloans you can collaborate with affiliates, referrers, attorneys, and even the client. Captaloans provides 24/7 customer access where they securely login and check the status of the case. In fact, it’s absolutely free for your customers to use. With everyone working in conjunction you get more done and the best part about Captaloans… you can brand it. Offered as an optional upgrade you can brand Captaloans with your company’s logo, color scheme, and domain name.

With advancements in web based technology you can now have access to a powerful loan modification backend system for a fraction of what it might have cost just five years ago. Let our sales staff and let us show you how quickly we can get your company set up. Our trained staff can even provide web based training to your staff. Contact one of our sales staff to get started on a free trial today.